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Nar JetSki Dubai
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Privacy Policy

Effective date
January 1, 2026
Operating entity
Nar Jetski Rental L.L.C.ان اي ار لتأجير الدراجات المائية ذ.م.م
Location
Kite Beach, Jumeirah 3, Dubai, United Arab Emirates

1. Introduction

At Nar Jetski Rental L.L.C. ("we," "our," "us"), accessible via narjetskidubai.com and associated booking portals, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, book our water sports activities, or interact with our beach base at Kite Beach, Jumeirah 3, Dubai.

By using our website, booking our services, or providing your information, you agree to the collection and use of information in accordance with this policy and applicable UAE Data Protection Regulations (UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection).

2. Information We Collect

We collect information to provide seamless booking services, ensure rider safety under Dubai Maritime City Authority (DMCA) regulations, and deliver complimentary digital media to our guests.

A. Personal Identification Data

  • Contact Details: Full name, email address, phone number, and WhatsApp contact details when making an online booking or inquiry.
  • Identity Verification: Identification details (such as Emirates ID or Passport copies) required during physical check-in at Kite Beach to verify driver age requirements (16+ for jet ski drivers) under DMCA maritime rules.

B. Payment & Transaction Information

  • Payment Processing: When you book online, payments are securely processed through encrypted third-party payment gateways (such as Stripe, Apple Pay, or Google Pay). We do not store or process your credit/debit card numbers directly on our servers.

C. Photos & Videos

  • Complimentary HD Media: As part of our service, our certified captains take complimentary high-definition photos and videos during your session. These media files are shared with you via WhatsApp, email, or direct download link.

D. Technical & Website Usage Data

  • Automated Data Collection: IP address, browser type, device information, operating system, referring URLs, and website navigation patterns collected via standard cookies and analytics tools to optimize website speed, UI performance, and user experience.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Booking Fulfillment: Processing online reservations, confirming activity time slots, and sending automated booking confirmations via email and WhatsApp.
  • Safety & Regulatory Compliance: Verifying driver age limits and identity in accordance with Dubai Maritime City Authority (DMCA) and UAE Coast Guard requirements.
  • Delivering Photo & Video Content: Transmitting your complimentary HD tour photos and videos directly to your contact number or email.
  • Customer Support: Responding to inquiries, rescheduling requests, or feedback submitted through contact forms or WhatsApp.
  • Service Enhancement: Analyzing web traffic to improve overall performance, booking flows, and accessibility on our platform.

4. Media Sharing & Publicity Rights

Our captains capture high-quality photos and videos of your water sports experience as part of your booking perks.

  • Digital Delivery: Media files are delivered directly to you following your ride.
  • Marketing Usage: Occasionally, high-quality promotional footage taken during sessions may be showcased on our official website or social media channels. If you prefer that your photos/videos not be used for social media or promotional materials, simply inform our desk team during check-in or send an email to our support team, and we will honor your request immediately.

5. Information Sharing & Third-Party Services

We strictly respect your personal information and do not sell, rent, or trade your personal data to third-party marketers. We share your data only under the following conditions:

  • Authorized Service Providers: Trusted third-party payment processors (e.g., Stripe) and messaging infrastructure providers (e.g., WhatsApp API) that enable secure payments and booking communications.
  • Legal & Regulatory Compliance: Local law enforcement, Dubai Maritime City Authority (DMCA), or UAE government authorities when required by law or necessary to protect rider safety, insurance claims, or legal rights.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Online transaction pages use Secure Sockets Layer (SSL) encryption, and physical ID verification records are handled in strict compliance with UAE data privacy laws.

7. Data Retention & Your Rights

  • Retention Period: We retain personal data only for as long as necessary to fulfill booking obligations, complete regulatory check-ins, resolve insurance queries, or meet legal record-keeping requirements.
  • Your Rights: You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your contact data (subject to legal or safety record obligations under DMCA guidelines).

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our operational procedures, legal requirements, or service offerings. Any updates will be posted directly on this page with an updated "Effective Date."

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

  • Legal Entity Name: Nar Jetski Rental L.L.C. (ان اي ار لتأجير الدراجات المائية ذ.م.م)
  • Location: Kite Beach, Jumeirah 3, Dubai, United Arab Emirates
  • Operating Hours: Daily, 8:00 AM – 7:00 PM
  • Support Channel: Direct WhatsApp or website contact form
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