Terms & Conditions & Rental Policy

1. Overview & Business Licensing

By booking or participating in any water sports activity, equipment rental, or beach service offered by Nar Jetski Rental L.L.C., you agree to comply with these Terms & Conditions.

Nar Jetski Rental L.L.C. is a fully licensed operator regulated by the Dubai Maritime City Authority (DMCA) and the Dubai Department of Economy and Tourism (DET). All operations conducted from our beachfront base at Kite Beach, Jumeirah 3 comply with UAE maritime safety standards.

2. Age Restrictions & Identification Requirements

To comply with DMCA regulations, the following age limits strictly apply across all activities:

• Jet Skiing: Minimum age is 16 years old. Riders under 16 must be accompanied by an adult aged 18+. Maximum 2 people per jet ski.
• Flyboarding: Flyers must be at least 10 years old (maximum rider weight: 120 kg).
• Towable Inflatables (Donut & Banana Rides): Suitable for all ages. Children under 16 must be accompanied by an adult.
• Kayaking & Stand-Up Paddleboarding: Minimum age for solo paddling is 5 years old. Children under 16 must be supervised by an adult.
• Identification: Every guest must present a valid physical passport or UAE Emirates ID (or a clear digital photo on a mobile device) during check-in.

3. Pricing, Payments & Inclusions

• All-Inclusive Rates: All published activity prices (in UAE Dirhams - AED) cover full equipment rental, fuel, certified guide/instructor support, and mandatory safety gear.
• Zero Hidden Fees: There are no additional fuel surcharges or administrative desk fees.
• Complimentary Amenities: Every paid activity booking includes free high-definition photos and videos taken by our captain, complimentary paddleboard or kayak access, secure locker usage, fresh showers, changing rooms, beach sunbeds, Wi-Fi, drinking water, coffee, tea, and ice cream.
• Payment Methods: Online reservations are processed securely via card payments, Apple Pay, or Google Pay. Desk payments can be made in cash (AED) or credit/debit card.

4. Safety Briefings & Maritime Rules

• Mandatory Orientation: All riders must participate in a 10-minute pre-ride safety briefing (5-minute instructional video + 5-minute captain demonstration) covering safety controls, kill-cord usage, and speed management prior to launch.
• Life Jackets & Safety Gear: Flotation life jackets provided by Nar Jetski Rental L.L.C. are mandatory and must be securely buckled at all times while on the water. Helmets and impact vests are compulsory for Flyboarding.
• Designated Riding Zones: Jet skis and motorized craft must operate within designated offshore channels and maintain required speed restrictions and safe distances from swimmers, shoreline markers, and other vessels per DMCA regulations.
• Zero Tolerance Impairment Policy: Operating any equipment under the influence of alcohol, narcotics, or intoxicating medication is strictly illegal. We reserve the right to deny service without a refund to anyone showing signs of impairment.

5. Medical & Equipment Insurance Policy

• Comprehensive Insurance: Nar Jetski Rental L.L.C. is certified and insured, providing full insurance coverage for all equipment, riders, passengers, and emergency medical treatment in Dubai hospitals.
• Rider Responsibility: Riders must follow all verbal and signaled directions given by our DMCA-certified captains and lifeguards. Intentional collisions, extreme negligence, or deliberate violation of safety rules leading to damage or injury may forfeit insurance protection.

6. Operating Hours, Weather & Cancellations

• Operating Schedule: Motorized water activities operate daily from 8:00 AM to 7:00 PM (last motorized departure leaves 30 minutes before sunset as required by UAE law). Non-motorized Night Kayaking operates daily from 5:00 PM to 10:00 PM.
• Weather & Sea Safety Delays: In the event of adverse sea swells, strong wind advisories, or official DMCA marine warnings, activities may be delayed or rescheduled for guest safety.
• Rescheduling Policy: If an activity is canceled due to weather restrictions or official coast guard advisories, guests may reschedule their session to any available time slot free of charge.
• Guest Cancellations: Bookings can be rescheduled at no additional cost when requested at least 24 hours prior to the scheduled reservation time.

7. Contact Information

For inquiries regarding bookings, safety guidelines, or rental policies, contact our customer support team:

• Legal Entity Name: Nar Jetski Rental L.L.C. (ان اي ار لتأجير الدراجات المائية ذ.م.م)
• Location: Kite Beach, Jumeirah 3, Dubai, United Arab Emirates
• Operating Hours: Daily, 8:00 AM – 7:00 PM
• WhatsApp / Direct Support: Available directly through our website booking portal or on +971 50 710 8940.